Privacy

Così Vale is a company operating the online shop at cosivale.com. For any privacy matter, contact us at hello@cosivale.com. We are the controller of the personal data described below.

• Order data: name, email address, shipping address, phone number (where required by the carrier for delivery) and the items ordered.
• Payment data: handled entirely by Stripe, our payment provider. We never receive your full card number, only the payment confirmation.
• Communications: what you send us by email or through the contact form, and our replies.
• Usage data: pages viewed and standard technical information (device, browser, approximate location) — collected through Google Analytics and the Meta Pixel only if you consent to analytics or marketing cookies, plus the minimum data required to operate and secure the site.

• To produce, ship and deliver your order and to email you about it — necessary for the contract with you.
• To comply with accounting, tax and other legal obligations.
• To operate, secure and improve the site and to respond to your messages — based on our legitimate interests.
• To measure site usage (Google Analytics) and ad performance (Meta Pixel) — only with your consent, which you can withdraw at any time via Cookie settings.

• Stripe — payment processing.
• Our fulfilment partner and delivery carriers — production and shipping of your order.
• Google and Meta — analytics and advertising measurement, only where you have consented.
• Public authorities, where required by law.

• Order and accounting records: as long as required by applicable tax and commercial law.
• Support correspondence: as long as needed to resolve your request and for a reasonable follow-up period.
• Consent choices: stored in your browser until you change them.
• Analytics and advertising data: according to the provider's retention settings, and only while your consent is in place.

If you are in the EU or EEA, you may request access to your data, correction, deletion, restriction of or objection to processing, data portability where applicable, and withdrawal of consent at any time. Withdrawing consent does not affect processing carried out before withdrawal.

To exercise any of these rights, email hello@cosivale.com. You may also lodge a complaint with your local data-protection authority. Additional rights may apply under the law of your country of residence.

Our shop is not directed at children and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

We update this notice when our practices or providers change. The version published here is the current one.

Questions about your data or this notice: hello@cosivale.com.